Skip to main content
Search
  

 Annual Statistics and Trends for 2014

Psychiatric Patient Advocate Office

Direct Services Division, Ministry of Health & Long-Term Care

 

Annual Statistics and Trends for 2014

The PPAO is the first and largest mental health advocacy and rights protection program in Canada.  PPAO clients are at the centre of the service we provide.  The PPAO provides rights advice to nearly all psychiatric facilities throughout Ontario and advocacy services to nine Tertiary Care Psychiatric Facilities.  The PPAO works with mental health client and their families, stakeholders and legal services.

 

Rights Advice

The PPAO provides rights advice to patients in the hospital, who are on a mental health act form.  The PPAO provides this service at 84 of the 87 Schedule 1 hospitals in the province.

The Rights Adviser's role is to:

  • Explain the Mental Health Act form
  • Explain the available options
  • Provide help to carry out those options

The PPAO provides services in more than 100 communities.  These services are for people being considered for a Community Treatment Order (CTO) or renewal of a CTO and their Substitute Decision Maker(s).

The PPAO provides rights advice in person within 24 hours, 98% of the time.  The PPAO continues to provide the same level of service using the same number of resources, in spite of increasing volumes.

 

Rights Advice Activity in 2014 

36,427 Rights Advice Forms Issued in 2014 (See Table below for details) 

 Program

Form  3

Form 4

Form 21

Form 24

Form 27

Form 33c

Form 33t

Form 49i

Form 49r

Total

TCPF

2,651

2,357

305

304

0

141

882

333

72

 7,045

CBRA

16,237

3,867

723

428

8

245

3,488

1531

2855

29,382

 Total

18,888

6,224

1,028

732

8

386

4,370

1,864

2,927

36,427

 

Description of Mental Health Act (MHA) Forms and corresponding Consent and Capacity Board (CCB) applications

 

Community Treatment Orders

 9,406 CTO Forms Issued in 2014 (See Table below for RA)

 

 Program

49 Issue

49 Renew

49 SDM

Total

Tertiary Care Psychiatric Facilities

333

72

305

710

Community-Based Rights Advice

1,530

2,855

4,311

8,696

Total

1,863

2,927

4,616

9,406

 

Advocacy

The PPAO provides advocacy services to patients in nine of the 10 Tertiary Care Psychiatric facilities (TCPF) in Ontario.  Advocacy is a process that ensures that the rights of patients are protected, that their needs are met, and that they are supported in making decisions that affect their care, treatment, and lives.

The role of the Patient Advocate is to review the issue(s) with the client and provide options for resolution.  They consider the nature and complexity of the issue; the client's ability to self-advocate; information about the client's attempts to resolve the issue; the special needs of the client; barriers to access; and the nature of the client's instructions.  Once this is completed, the Patient Advocate works with the client to find a common agreeable resolution to the issue as quickly as possible.

 

Advocacy Issues Addressed

 Advocacy Issues Addressed in 2014 (See Table below for details)

 

 Advocacy Issue Addressed

Total Count

Percentage

Therapeutic

1,047

32.09%

Social

414

12.69%

Legal

1,802

55.23%

 Total

3,263

100%

Advocacy Interventions

 7,985 Advocacy Interventions in 2014 (See Table below for details)

 

 Advocacy Intervention

Total Count

Percentage

Assist 

1,268

15.88%

Assist client to complete forms 

431

5.40%

Assist client to self advocate 

101

1.26%

Consult 

1,354

16.96%

Discuss options 

1,407

17.62%

Draft written material

221

2.77%

Provide information

1,986

24.87%

Refer

195

2.44%

Negotiate

182

2.28%

Arrange meetings

153

1.92%

Investigate

240

3.01%

Other

447

5.60%

Total

7,985

100%

 

Instructed and Non-Instructed Advocacy

Instructed Advocacy is conducted upon client instruction.  Non-Instructed Advocacy is conducted on behalf of an individual who for some reason is unable to instruct the advocate at the given time.

 Instructed and Non-Instructed Advocacy Actions in 2014

 

 Issue

Action Type

Total Count

Percentage

Legal

Instructed 

4,080

49.70%

Legal

Non-Instructed

402

4.90%

Social

Instructed

1051

12.80%

Social

Non-Instructed

30

0.37%

 Therapeutic

Instructed

2,526

30.77%

Therapeutic

 Non-Instructed

121

1.47%

 

Total

8,210

100%

 

Advocacy Files Opened by Patient Status

 2,837 New Advocacy files opened in 2014 (See Table below for details)

 Advocacy File Opened

 Total Count

 Percentage

 Forensic/Involuntary

10

0.35%

Forensic 

1,724

60.77%

Informal Adult 

3

0.11%

Involuntary

673

23.72%

Not Admitted

34

23.72%

Unspecified

192

6.77%

Voluntary

201

7.08%

Total

2,837

100%

 

   

CONTACT US | ACCESSIBILITY | PRIVACY | © QUEEN'S PRINTER FOR ONTARIO | IMPORTANT NOTICES