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Notice of Collection

The personal information that you have provided to us will only be used to respond to your inquiry. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act. Questions about the collection of information can be directed to Lynne Gottschling, Freedom of Information and Privacy Coordinator, Ministry of Consumer Services, 777 Bay Street, 5th Floor, Toronto, ON, M7A2J3. Phone (416)-326-8470.

Phone, Fax, E-mail or Mail

Consumer Protection Branch

  • complaints against a business
  • questions about your consumer rights

If you are ready to file a complaint against a business:

  • please see our online complaint form
  • remember to include any supporting documents such as copies of contracts or letters

Phone
416-326-8800 or 1-800-889-9768

TTY
416-229-6086 or 1-877-666-6545

Fax
416-326-8665

Mail
Consumer Protection Branch
5775 Yonge St. Suite 1500
Toronto, ON M7A 2E5

E-mail:
consumer@ontario.ca

Contact the Ministry for
all other matters

Phone
416-327-8300 or 1-877-665-0662

TTY
416-229-6086 or 1-877-666-6545

Fax
416-326-1947

Mail
Ministry of Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto, Ontario
M7A 1L2

E-mail
infomcs@ontario.ca

Send the Minister a letter:
Minister of Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto, Ontario
M7A 1L2

 

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