Ontario's Condominium Act Review

Ontario’s Condominium Act Review was a 3-stage public engagement process aimed at modernizing the Condominium Act, 1998. 

In stage 1 the public was asked to bring issues and ideas to the table.

In stage 2, people with expertise in condominium issues, including condo residents, reviewed findings from stage 1 and developed a solutions report about how these issues can be resolved.

In stage 3, roundtable sessions took place across Ontario. They provided condo residents a chance to discuss the recommendations from stage 2.

The government is now reviewing the feedback gathered at these roundtables as well as the public’s comments on the stage 2 solutions report. We will use this feedback and recommendations from stage 2 to draft a new Condominium Act.

Although the official review process is over, you can still share your comments at any time:

  • Email oncondo@ontario.ca *
  • Tweet @ontarioconsumer / join the conversation #oncondo
  • Visit us on Facebook: facebook.com/ontarioconsumer
  • Write to us at:

ONCONDO
Ministry of Consumer Services
5th Floor, 777 Bay Street, Toronto, ON M7A 2J3 *

The Review

The review began in fall 2012 and ended in January 2014. Its goal was to have residents and business experts work together to identify issues and develop recommendations to modernize the Condominium Act, 1998.

Canada's Public Policy Forum (PPF), a recognized leader in public engagement, led the review process.

An advisory group of experts in the condo sector helped the ministry understand the issues and advised on the process in general. This advisory group was not a decision-making body.

Learn more about the advisory group meetings.

Stage 1

Stage 1 was completed in winter 2012.

PPF released a report outlining findings from this 1st stage in January, 2013. The report identified 5 themes:

  • governance
  • dispute resolution
  • finances
  • consumer protection
  • condo management

Stage 1 findings report -Summary [PDF]
Stage 1findings report [PDF]

The report was based on issues and ideas from the public, who submitted comments in 3 key ways.

1. Minister's Public Information Sessions

Condo owners, residents, developers, property managers and other stakeholders went to these sessions. There were 5 sessions. More than 500 people attended.

Read the session summaries.

2. A Residents' Panel

A panel of condo residents was recruited to learn about condos, discuss issues and propose solutions. It was made up of 36 randomly-selected condo owners and residents from across Ontario. Thirty were resident-owners. The remaining 6 were landlords or renters, to represent the issues and concerns of this part of the condo community.

Their task during stage 1 of the process was to meet during 3 Saturdays in fall 2012 and work alongside other condominium stakeholders.

Residents’ report [PDF]
Stakeholders’ roundtable summary [PDF]

3. Submissions by email and mail

The public also sent issues and ideas by mail and email. Individuals and groups sent over 400 emails and letters, including about 180 formal submissions.

Submissions summary

Stage 2

Experts in condo issues, including members of the residents’ panel, reviewed the stage 1 findings report and the public comments it generated.

They developed a solutions report with over 100 options and recommendations to address these issues and update the Condominium Act.  

Stage 2 solutions report -Summary [PDF]
Stage 2 solutions report [PDF]

To make this report, stage 2 participants were put into 5 working groups. Each group had 9 to 11 members and a group lead. They each focused on 1 of the 5 issues raised in the stage 1 findings report.

Some members of the residents’ panel also participated. Working group members shared their expertise and provided their advice to develop options and recommendations.

The working group leads, joined by condo residents, formed an expert panel. This panel pulled together the working group proposals, public comments and the findings report to create a single, unified set of recommendations. 

Meet the stage 2 participants

Stage 3

Stage 3 launched with a meeting of the residents’ panel from stage 1. They reviewed and commented on the stage 2 solutions report.

After this meeting, the public had 45 days to provide feedback on the report. More than 1,400 people submitted feedback.

Finally, 5 public sessions were held across Ontario in late 2013 and early 2014. They provided condo residents a chance to discuss the recommendations from stage 2.

The government is now reviewing the feedback gathered at these roundtables as well as the public’s comments on the stage 2 solutions report. We will use this feedback and recommendations from the stage two report to draft a new Condominium Act.

* Note: You are welcome, but not required, to provide your contact information on your comments or submission. Any personal information you provide will only be used for the purpose of reviewing the Condominium Act. This may involve disclosing materials or comments, or summaries of them, to other interested parties during and after the review.

Unless you have indicated otherwise, all submissions will be available to the public upon request. However, any personal information in your submission will not be disclosed, unless required by law. If you have any questions about the collection, use and disclosure of your personal information, please contact the Manager, Condominium Modernization Project, at 416-326-8863 or by email at oncondo@ontario.ca.