Know Your Rights – Consumer Protection Legislation

Our goal at the Ministry of Consumer Services is to promote a fair, safe and informed marketplace – one in which your rights as a consumer are fully protected. You should know that important legislation protects these rights by setting out ground rules covering most consumer transactions.

In this section, we’ve outlined your basic rights under the Consumer Protection Act, 2002 and the Regulations under the Consumer Protection Act. Take a moment to review them – it may end up saving you a lot of time, effort and even money.

If you’d like more information about a specific piece of legislation that deals with consumer protection in Ontario, click on Consumer Protection Legislation below to view a complete list of consumer protection statutes.

• Your Rights
  Descriptions of some of your basic rights when taking part in the marketplace.
• Consumer Protection Legislation
  A listing of all consumer protection statutes, including links to each act.