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Results-based Plan Briefing Book

 

  • Results-based Plan Briefing Book 2010-11
  • Results-based Plan Briefing Book 2009-10
 

Ministry of Consumer Services

  • About the Ministry
    • Consumer Protection Legislation
    • The Honorable Margarett Best, Minister of Consumer Services
    • Deputy Minister Giles Gherson
    • Parliamentary Assistant Amrit Mangat
    • Ontario Public Service Careers
    • Results-based Plan Briefing Book
    • Service Commitment
    • Ministry Accessibility Information
    • Contact Us
  • Administrative Authorities
  • Newsroom
 

Here to Help

  • What are My Rights?
    • Your Consumer Rights
    • Your Rights by Topic
      • Auto Repair Shops
      • Auto Repair Warranties
      • Big Ticket Items
      • Car Buying
      • Collection Agencies
      • Credit Repairers
      • Door-to-Door Sales
      • Fitness Clubs
      • Home Furnishings
      • Leasing Goods
      • Loan Brokers
      • Membership with Subscription Clubs
      • New Home / Condominium Warranties
      • Online Shopping
      • Payday Loans
      • Phone Sales
      • Timeshare Agreements
      • Travel
  • How Do I Make a Complaint?
    • Consumer Protection Toolbox
    • Steps to File a Complaint
    • How to Write a Complaint Letter
  • Can I Cancel a Contract?
  • Video Tips
  • Search Consumer Beware List
  • Information Brochures
  • Useful Links
 

Popular Topics

  • Athletics
  • Buying Merchandise
  • Cemeteries and Funerals
  • Collection Agencies
  • Condominiums
  • Film Classification
  • Gift Cards
  • Homes
  • Identity Theft
  • Memberships and Services
  • Motor Vehicles
  • Payday Lending
  • Personal Finance
  • Safety
  • Scams and Frauds
  • Travel

All Topics Index

 

Business and Not-for-Profit

  • Business Resources
  • Licences, Applications, Permits
  • Retail Business Holidays
  • Modernizing Not-for-Profit Law
 

Explore Government

 

Contacts

  • Have a Question?
  • Telephone Directory
  • ServiceOntario Centres
  • MPPs
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