Ministry News

November 18, 2009

Ontario educates consumers on smart shopping tips
McGuinty Government Helps Ontarians Become Informed Consumers

NEWS

Ontario is educating consumers on smart shopping tips with the release of the 2010 Smart Consumer Calendar.

The calendar was released at Yonge-Dundas Square today, where it was handed out to consumers in an effort to raise awareness about their rights and responsibilities in the marketplace.

The calendar features different consumer protection themes each month such as tips on gift cards, buying or selling a home, dealing with an energy supplier, and buying cars and fitness club memberships.

2010 Smart Consumer Calendar is available in Spanish, Punjabi, Chinese (simplified and traditional) and Tamil in addition to English and French.

Order your calendar at www.serviceontario.ca/publications or call toll free at
1-800-668-9938 (TTY toll free at 1-877-666-6545).

QUOTES

“With the year’s busiest shopping season just around the corner, we want all Ontarians to learn how to protect themselves and their money. Our calendar helps them become informed consumers.”
— Ted McMeekin, Minister of Consumer Services

QUICK FACTS

• From January 2008 to June 2009, the ministry has assisted consumers with $571,316 in refunds, $573,863 in restitution, $306,110 in cancelled or rescinded contracts, and provided assistance on more than 81,458 calls and complaints.
• During the same time period, the ministry laid 2,483 charges and more than $503,525 in fines against violators

LEARN MORE

• Visit the Ministry’s website for more information on the Calendar.
• Find out Top 10 Complaints in 2008.

For more information:

Douglas Tindal, Minister’s Office, 416-326-1946
Sue Carroll, Communications Branch, 416-326-7408