Although the Ministry of Consumer Services is unable to intervene in any individual cases with Tarion or comment on decisions it makes, the minister welcomes suggestions and feedback regarding the Ontario New Home Warranties Plan Act. The ministry reviews all concerns raised by homeowners as a guide for potential improvements.
You may address your suggestions in writing to:
Minister of Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto ON M7A 1L2
Toll-free: 1-877-665-0662
In Toronto: (416) 327-8300
Fax: (416) 326-1947
E-mail: infomcs@ontario.ca