Can I appeal a Tarion warranty decision?
Yes. If you disagree with a Tarion warranty decision, you can make an appeal within 15 days to the Licence Appeal Tribunal (LAT).
The LAT is an impartial and independent adjudicative body responsible for hearing appeals of decisions made by a number of regulatory bodies, including Tarion. The tribunal’s procedure provides homeowners with a timely and binding way to settle disputes about regulatory decisions. A one-member panel conducts the tribunal’s hearings in a court-like process. Tribunal members are appointed by Order-in-Council signed by the Lieutenant Governor of Ontario. The tribunal’s average turnaround time is about four months.
For more information on how to appeal a Tarion decision, contact the Licence Appeal Tribunal at:
Licence Appeal Tribunal
1 St. Clair Ave. W., 12th Floor
Toronto, ON M4V 1K6
Phone: (416) 314‑4260 or 1‑800‑255‑2214 (toll free)
Fax: (416) 314‑4270 or (416) 314‑6307 or 1‑800‑720‑5292 (toll free)
You also have the right to seek legal counsel and pursue an action directly through the courts.
The Ministry of Consumer Services is unable to address disputes regarding Tarion warranty decisions.
