Ontario Motor Vehicle Industry Council

All motor vehicle dealers and salespeople in Ontario must be registered under the Motor Vehicle Dealers Act. The Ontario Motor Vehicle Industry Council (OMVIC) enforces this act and also administers the Motor Vehicle Dealers Compensation Fund. This fund is financed by dealers and exists to protect consumers who run into problems with their vehicle transactions.

Consumers who buy privately lose out on the protection of the fund and also put themselves at risk of falling victim to a curbsider. Curbsiders pose as private individuals, but are actually in the business of selling vehicles that may be stolen, damaged or odometer-tampered.

To ensure your dealer or salesperson is registered, or to reach OMVIC’s complaint line, call 1-800-943-6002 or visit www.omvic.on.ca.

The Ontario Motor Vehicle Dealers Act is administered on behalf of the Ministry of Consumer Services by the OMVIC, a self-managed, not-for-profit organization.

How to Complain

If you believe a motor vehicle dealer has treated you unfairly, contact OMVIC.