Memberships and Services

Prepayment – it’s how we buy many goods and services in Ontario, like putting down your money at the fitness club before losing your first pound. This section will help you avoid some of the common risks that can make a prepaid transaction turn sour. It also explains your protections under the law.

“Out of the Blue” Charges
How to protect yourself from a service provider who changes to your contract without telling you in advance or seeking your consent.

Negative Option Billing
Companies do not have the right to charge you for goods you didn’t request. Review this section to find out about your rights.

Arbitration Clauses
Many consumers encounter contracts for services that appear to restrict their right to pursue legal action in court when disputes arise. Find out what your rights are.

Fitness Clubs
Everything you should know before you join a fitness club.

Buying Clubs
Check the fine print carefully, buying clubs may not deliver promised discounts - don’t rush in.

Talent Development
Your rights and smart consumer tips when dealing with talent agents and breaking into the entertainment industry.

Modelling Agencies
Important information about your rights when signing with a modelling agency and how to sort out the good from the bad.

Dating Services
Tips on signing on with a dating service and an outline of your rights if you feel you’ve been scammed.

Timeshares and Vacation Clubs
How to shop for a timeshare and important information on your rights.