Consumer Protection Brochures
Ontario is a leader in consumer protection and has clear rules for consumers and business. Know your rights – shop smart and protect yourself in the marketplace.
What you need to know about:
English (*pdf)
01a Cancelling a Contract
02a Shopping
02b Estimates
03a Home Renovations
03b Appliances
03c Moving
05a Car Repair
06a Collection Agencies
07a Travel
08a Phoney Charities
08b Real Estate Fraud
08c Compensation For Victims of Real Estate Fraud
09a Identity theft - consumers
09b Identity theft - business
09c Telemarketing fraud
Employment Scams
Gift Cards
Phishing
Scams Targeting Small Business
Work-at-home Schemes
French (*pdf)
01a Cancelling a Contract
02a Shopping
02b Estimates
03a Home Renovations
03b Appliances
03c Moving
05a Car Repair
06a Collection Agencies
07a Travel
08a Phoney Charities
08b Real Estate Fraud
08c Compensation For Victims of Real Estate Fraud
09a Identity theft - consumers
09b Identity theft - business
09c Telemarketing fraud
Employment Scams
Gift Cards
Phishing
Scams Targeting Small Business
Work-at-home Schemes
Italian (*pdf)
01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel
Chinese - Simplified (*pdf)
01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel
Chinese - Traditional (*pdf)
01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel
Korean (*pdf)
01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel
Vietnamese (*pdf)
01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel
Punjabi (*pdf)
01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel
Tamil (*pdf)
01a Cancelling a Contract
02a Shopping
03a Home Renovations
03b Appliances
05a Car Repair
07a Travel
