The Door-to-Door Game
A common sales ploy in the home repair business is the offer of a “good deal” by a door-to-door seller because “we just happen to be in the neighbourhood with all our material and equipment”. The contract usually must be signed right away to get a special price. Don’t fall for this pressure tactic or any others. Here are some precautions to take when dealing with a door-to-door contractor:
- Be on guard. Ask about the contractor’s experience, business address and telephone number.
- Get estimates from three different contractors.
- Don’t rush into anything. At the very least, a contract should be drawn up so that the work to be done, price, materials required and requisite time frames are clearly outlined.
- Avoid paying any large up-front fees or deposits. All deposits should equal no more than 10 per cent of the total cost.
- Never pay in cash; always keep a record of payment.
- Always conduct a background check and ask for references.
There are other door-to-door tricks to watch for. A salesperson may offer to “inspect” your furnace, chimney or roof, free of charge. Afterwards, you are told that immediate and expensive repair work must be done. Of course, the individual offers to do the work and has a contract ready for signature. If you suspect repairs are necessary, choose your own company. Don’t be tempted to sign just because someone is already at your house.
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