Your Home

Welcome home! In this section, you’ll find information on protecting your consumer rights on purchases and services for your home. From repairs and renovations to home furnishings and your moving day, we’ve compiled important advice you need to know.

• Buying a Home
  See what you should consider before you buy a home.
• Home Repairs and Renovations
  Find out how to find a reputable home renovator and learn about your rights in dealing with your contractor.
• Electrical Safety and Contractors
  Find out who regulates electrical contractors and how you are protected.
• Home Heating
  Discover what your rights and responsibilities are when dealing with energy retailers and find some tips on how to get value for your money.
• Water Heater Rentals
  Water heater rental agreements are typically “door to door” agreements. Know your rights and keep these tips in mind when the salesperson knocks on your door.
• Water Purification Products
  There may be many reasons to buy a water purifier, but misleading sales tactics shouldn’t be one of them. Learn more about legitimate water testing and misleading sales techniques.
• Moving
  From hiring honest movers to what to include in your contract with them to cautionary tales, this section will help you avoid costly mistakes when moving.
• Lawn care
  Complaints about lawn care usually centre on a dispute about what services were to be provided.
• Buying Home Furnishings
  Furniture and other big-ticket items deserve special consideration. Get some helpful tips on making these big purchases and learn about your rights if things go awry.
• Buying and Repairing Home Appliances
  You are protected under the law when buying and repairing home appliances. Here are some quick tips to keep in mind.