Contact Us

Consumer Rights Inquiry Line

Have a question about your consumer rights? The fastest way for us to help you is to call us:

Phone

416-326-8800 or 1-800-889-9768

TTY

416-229-6086 or 1-877-666-6545

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If you would like to file a complaint against a business, you can learn the steps you must take to do that by reviewing our Filing a Complaint process.



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As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

Notice of Collection

The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. See More.

Phone, Fax, E-mail or Mail

Consumer Protection Branch

Phone
416-326-8800 or
1-800-889-9768

TTY
416-229-6086 or
1-877-666-6545

Fax
416-326-8665

E-mail
consumer@ontario.ca

Mail
Ministry of Government and Consumer Services
Consumer Protection Branch
Box 450,
1201 Wilson Ave Building A
North York, ON
M3M 1J8

Ministry of Government and Consumer Services

Phone
416-327-8300 or
1-877-665-0662

TTY
416-229-6086 or
1-877-666-6545

Fax
416-326-1947

E-mail
infomcs@ontario.ca

Mail
Ministry of Government and Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto, ON
M7A 1L2

Write to the Minister


Ministry of Government and Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto, ON
M7A 1L2