Contact Us

Consumer Rights Inquiry Line

Have a question about your consumer rights? The fastest way for us to help you is to call us:

Phone

416-326-8800 or 1-800-889-9768

TTY

416-229-6086 or 1-877-666-6545

Quick Answers

Here are the five questions people ask us most often:
I am sending this message because: (required)


My Message:

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If you would like to file a complaint against a business, you can learn the steps you must take to do that by reviewing our Filing a Complaint process.



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Notice of Collection

The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. See More.

Phone, Fax, E-mail or Mail

Consumer Protection Branch

Phone
416-326-8800 or
1-800-889-9768

TTY
416-229-6086 or
1-877-666-6545

Fax
416-326-8665

E-mail
consumer@ontario.ca

Mail
Ministry of Consumer Services
Consumer Protection Branch
5775 Yonge Street,
Suite 1500
Toronto, ON
M7A 2E5

Ministry of Consumer Services

Phone
416-327-8300 or
1-877-665-0662

TTY
416-229-6086 or
1-877-666-6545

Fax
416-326-1947

E-mail
infomcs@ontario.ca

Mail
Ministry of Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto, ON
M7A 1L2

Write to the Minister


Ministry of Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto, ON
M7A 1L2