Contact Us

For Consumer Services Enquiries:

The Consumer Services Bureau is available to help you understand Ontario's consumer protection legislation, direct you to the right information and mediate written complaints between consumers and businesses.

If you need to make a complaint about a product or service, be sure to visit Your Consumer Protection Toolbox to find out what you need to do before the Consumer Protection Branch can take action.

Contacting the ministry:

Ministry of Consumer Services
6th Floor, Mowat Block
900 Bay Street
Toronto, Ontario
M7A 1L2

Phone:
1-877-665-0662 (toll-free)
In Toronto: (416) 327-8300

Fax:
(416) 326-1947

E-mail:
infomcs@ontario.ca