Consumer Protection Legislation

The Consumer Protection Act governs most common consumer transactions in Ontario.

Some important consumer protections come under other legislation, including:

Collection Agencies Act
*Condominium Act
Consumer Reporting Act
Funeral Directors and Establishments Act
Motor Vehicle Dealers Act
Ontario New Home Warranties Plan Act
Payday Loans Act
Real Estate and Business Brokers Act
Travel Industry Act
Vintners’ Quality Alliance Act

Some legislation under the Ministry of Consumer Services is focussed on public safety.

Athletics Control Act
Electricity Act
Technical Standards and Safety Act

The Ministry of Consumer Services also has oversight of the following legislation:

Apportionment Act
Arthur Wishart Act (Franchise Disclosure)
Assignments and Preferences Act  
Bailiffs Act
*Business Corporations Act
*Business Names Act
*Business Regulations Reform Act
Cemeteries Act (Revised)
Collision Repair Standards Act
*Corporations Act
*Corporations Information Act
Discriminatory Business Practices Act
Electronic Registration Act
*Extra-Provincial Corporations Act
Factors Act
Film Classification Act
Funeral, Burial and Cremation Services Act
Horse Riding Safety Act
Ministry of Consumer and Business Services Act
Not-for-profit Corporations Act
Paperback and Periodical Distributors Act
*Partnerships Act
*Personal Property Security Act
*Repair and Storage Liens Act
Residential Complex Sales Representation Act
Retail Business Holidays Act
Safety and Consumer Statutes Administration Act
Securities Transfer Act
Wine Content and Labelling Act

Some consumer protection legislation is overseen by other ministries, for example, the Energy Consumer’s Protection Act (Ministry of Energy), the Ticket Speculation Act (Ministry of the Attorney General) and the Retirement Homes Act (Minister Responsible for Seniors).

* Responsibility for these statutes is shared with the Ministry of Government Services