Charges, Convictions and Compliance Orders
The Consumer Protection Branch investigates businesses based on complaints about their
practices.
Prosecutions Summary
In 2012, we laid 1,318 charges under the Consumer Protection Act, 2002 and other Acts
enforced by the Ministry and our efforts resulted in:
- 46 individuals sentenced to probation or jail
- over $ 643,000 in fines against violators
- over $ 756,000 restitution for victims
Individuals convicted under the Consumer Protection Act, 2002 may receive a maximum
sentence of two years less a day in jail or fines up to $50,000. Corporations convicted
under the Act may receive fines up to $250,000.
Anyone with information about unfair business practices or other activities in
contraventions of consumer protection laws in Ontario should contact us.
Recent charges, convictions and compliance orders
2013
- Peterborough Contractor Fined $9,000 and Ordered to Give Refund to Consumer
- Ottawa Energy Retailer and its Directors Face 63 Charges under the Consumer Protection Act
2012
- Scarborough Company, Director and Manager Fined $16,000
- Oakville Company Fined $250,000
- Ottawa Contractor Sentenced to 140 Days In Jail, Ordered to Pay Fines and Over $240,000 in Restitution
- Bracebridge Contractor Fined $10,000
- Water Heater Installer Charged Under Ontario's Consumer Protection Act
- GTA Contractor Sentenced to 90 Days in Jail
- Burlington Landscaper Fined $55,000
- Renfrew Contractor Sentenced to 30 Days In Jail
- Ottawa Contractor Sentenced to 37 Days in Jail
2011 Archive
- Ottawa Contractor Sentenced to 71 Days in Jail
- Home Renovator Convicted of Cheating Elderly Homeowner Sentenced to 90 Days In Jail
- Court Fines Home Renovators $20,000
- Scarborough Lawn Care Company Ordered to Comply with Law
- Thornhill Contractors Fined $25,000 and Ordered to Pay Restitution
- Burlington Contractor Fined $20,000 and Placed On Probation
- Home Renovation Contractor Fined $20,000 and Placed on Probation
